Privacy Policy

Last updated: 23 July 2026 | Effective date: 23 July 2026

AZRIVA Technologies ("AZRIVA", "we", "us", "our") is a mobile app development and AI software company registered in Ahmedabad, Gujarat, India. We operate the website azriva.com and related digital properties. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website or engage our services.

By using azriva.com, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of our website.

1. Who We Are (Data Fiduciary / Controller)

Data Fiduciary / Controller:

AZRIVA Technologies
Siddhivinayak Tower, Near Kataria Arcade, Makarba
Ahmedabad, Gujarat — 380051, India
Email: [email protected]
Phone: +91 96389 24757

2. What Personal Data We Collect

2.1 Information You Provide

• Contact & inquiry forms: First name, last name, email address, phone number, country, project description, budget range
• Email correspondence: Any personal data you include in emails sent to us
• Get a Quote requests: Company name, service interest, timeline, project details

2.2 Information Collected Automatically

• Analytics data (via Google Analytics 4): Pages visited, session duration, referral source, browser type, device type, and approximate geographic region (country/city level). GA4 is configured to anonymise IP addresses — we do not store full IP addresses.
• Cookies and similar technologies: See Section 7 (Cookies) below.

2.3 What We Do Not Collect

• Payment card details or banking information (we do not process payments on our website)
• Sensitive personal data (health, biometric, racial, religious, or financial data)
• Data from children under 18 years of age — our services are directed to businesses and adult professionals only

3. How We Use Your Data

We collect and process personal data only for the following specific, lawful purposes:

• Responding to enquiries: To reply to your project enquiry, quote request, or contact form submission
• Service delivery: To provide mobile app development, AI development, and software services you have engaged us for
• Business communication: To send project updates, proposals, and relevant information related to an active engagement
• Website improvement: To analyse aggregate, anonymised usage data to improve our website and content
• Legal compliance: To comply with applicable laws, regulations, and lawful government requests

We do not: Sell your data. Send unsolicited marketing emails. Use your data for automated decision-making or profiling that produces legal or significant effects.

4. Legal Basis for Processing

We process your personal data under the following legal bases depending on your location:

• India (DPDP Act 2023): Consent — you provide consent when you submit a contact or quote form. We process data only for the purposes stated at the time of collection.
• UK / EU (UK GDPR / GDPR): Legitimate interests — responding to business enquiries and providing professional services; or Contract — where processing is necessary to perform a contract with you.
• USA (CCPA/CPRA — California): We process data based on the consumer's voluntary submission. We do not sell personal information. Californian residents may exercise rights under Section 8.
• Canada (PIPEDA): Express or implied consent at the time of data collection.
• Australia (Privacy Act 1988 + APPs): We collect data that is reasonably necessary for our business functions, with your knowledge and consent.

5. Third-Party Services We Use

We use the following trusted third-party services to operate our website. Each is subject to its own privacy policy:

• Cloudflare (Hosting & CDN): Our website is hosted on Cloudflare Pages. Cloudflare processes traffic data as part of its CDN and security services. Cloudflare Privacy Policy
• Google Analytics 4 (GA4): We use GA4 for anonymised website analytics. Data is processed by Google LLC. IP anonymisation is enabled. Google Privacy Policy
• Google Workspace (Email): We use Google Workspace to manage our business email ([email protected]). Email correspondence is stored on Google's servers. Google Workspace Privacy
• Resend (Transactional Email): Contact form submissions are delivered to us via Resend, a transactional email service. Form data is processed temporarily to deliver the email and is not stored by Resend beyond delivery. Resend Privacy Policy
• Google Fonts: Font files may be loaded from Google's CDN, which may log your IP address. Google Privacy Policy

6. Data Sharing and Cross-Border Transfers

We are headquartered in India and serve clients in India, the United Kingdom, the United States, Canada, Australia, and Germany. Your data may be processed in or transferred to countries other than your own, including India and the United States (where our third-party service providers operate).

We ensure that any cross-border transfer of personal data is carried out with appropriate safeguards:

• India: In compliance with Section 16 of the DPDP Act 2023 — we do not transfer data to jurisdictions restricted by the Government of India.
• UK/EU: Where required, we rely on Standard Contractual Clauses (SCCs) or adequacy decisions for transfers outside the UK/EEA.
• Australia: Cross-border transfers are made to entities that are required to protect data to a standard comparable to the Australian Privacy Principles (APP 8).

We do not sell, rent, or trade your personal data to any third party for their independent use.

7. Cookies

Our website uses the following types of cookies:

• Essential cookies: Required for basic website functionality (e.g., Cloudflare security cookies). These cannot be disabled.
• Analytics cookies (Google Analytics 4): Used to measure aggregate website traffic and behaviour. These cookies do not identify you personally. You may opt out via Google Analytics Opt-out or by enabling "Do Not Track" in your browser.

You may control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our website.

8. Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data:

India (DPDP Act 2023 — Data Principal Rights)

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete personal data
• Right to erasure of your personal data (subject to legal retention requirements)
• Right to withdraw consent at any time (without affecting prior lawful processing)
• Right to nominate another individual to exercise rights on your behalf in case of death or incapacity
• Right to file a complaint with the Data Protection Board of India

UK / EU (UK GDPR / GDPR)

• Right of access, rectification, erasure, restriction, and portability
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or your local EU supervisory authority

USA — California (CCPA/CPRA)

• Right to know what personal information we collect and how it is used
• Right to delete personal information we hold about you
• Right to opt out of the sale or sharing of personal information — We do not sell or share personal information
• Right to non-discrimination for exercising your privacy rights

Canada (PIPEDA)

• Right to access and correct personal information we hold
• Right to withdraw consent (subject to legal and contractual restrictions)
• Right to file a complaint with the Office of the Privacy Commissioner of Canada

Australia (Privacy Act 1988)

• Right to access and correct personal information
• Right to complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

To exercise any of these rights, please email our Grievance Officer (see Section 10).

9. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected:

• Contact form enquiries: Retained for up to 3 years from the date of submission, or for the duration of a resulting project engagement plus 1 year
• Active project data: Retained for the duration of the project and up to 5 years thereafter for legal and contractual purposes
• Analytics data: Retained in aggregate, anonymised form as configured in Google Analytics (default 14 months)
• Email correspondence: Retained as long as necessary for business and legal purposes

You may request deletion of your personal data at any time by contacting our Grievance Officer.

10. Grievance Officer (DPDP Act 2023)

In accordance with the Digital Personal Data Protection Act 2023 and DPDP Rules 2025, we have designated a Grievance Officer to address data-related complaints and requests:

Grievance Officer: Mohit Raval
AZRIVA Technologies
Siddhivinayak Tower, Near Kataria Arcade, Makarba
Ahmedabad, Gujarat — 380051, India
Email: [email protected]
Response time: We will acknowledge your complaint within 72 hours and endeavour to resolve it within 30 days.

11. Data Security

We implement industry-standard security measures to protect your personal data:

• HTTPS encryption for all website traffic (TLS 1.2+)
• Cloudflare DDoS protection and Web Application Firewall (WAF)
• Access controls limiting data access to authorised personnel only
• Secure email handling via Google Workspace with two-factor authentication

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant regulatory authority as required by applicable law.

12. Children's Privacy

Our website and services are directed exclusively to businesses and adult professionals (18 years and above). We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has submitted personal data to us, please contact our Grievance Officer immediately and we will delete such data promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, our practices, or our services. We will post the updated policy on this page with a revised "Last updated" date. For significant changes, we will take reasonable steps to notify affected users. We encourage you to review this policy periodically.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or our data handling practices, please contact:

AZRIVA Technologies
Siddhivinayak Tower, Near Kataria Arcade, Makarba
Ahmedabad, Gujarat — 380051, India
Email: [email protected]
Phone: +91 96389 24757
Website: azriva.com